Making an insurance claim can often be a distressing experience. It’s not necessarily the claims process that is traumatic, it’s the stress and emotion of the event that happened to result in the insurance claim.
The Australian and New Zealand Institute of Insurance & Finance have put together some helpful tips to assist with making your claim.
- Report the incident to emergency services as soon as possible
- Take note as much information as possible about what’s happened
- Read your Product Disclosure Statement (PDS)
- Tell the truth