Buying insurance online is quick and easy. However, buying the ‘right’ insurance for your individual business or personal needs can be very difficult and getting it wrong often proves costly. When arranging insurance, many people tend to take shortcuts without seeking proper advice, understanding the fine print or considering whether they are getting value for their money.

Just like an accountant or lawyer who provides you with professional advice, our qualified brokers can do the same with your insurance which can save you time, money and worry. At East West Insurance Brokers, we understand that insurance can be incredibly complicated to understand so we aim to go through all details of your policy and work out what level of cover you need so that you are adequately protected.

Our brokers work for you; not the insurance companies, so you can feel confident they have your best interests at heart. With our industry and specialist knowledge, we can help find a cover that suits your needs best.

Here are 5 reasons why you should use an insurance broker for your business and personal needs:

   1. Personalised service

Being a small business, you will have direct access to our brokers who understand your business and can help with any enquiry you may have. We can deliver personalised service because we take the time to understand your business and build long-term relationships. Our brokers are also able to provide you with a tailored service to suit your business or personal needs.

Your broking team will be made up of your Account Executive, Broker Assistant and Claims Executive to help you along the way. Your team will be happy to work directly with you to make sure you have the right type and level of insurance that you and your business require. A Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.

2. Access to specialist underwriters

As your insurance broker, we are constantly on the hunt for the best and most cost-effective insurance products available. Plus, we work with a lot of insurers directly, and have the ability to tailor your insurance products for you – and often have access to policies that aren’t directly available to the public consumer.

Our job is to be up to date with the most relevant offerings and have exceptional relationships with all our providers to enable us to bring these benefits to you. As Brokers, we aim to bring you outstanding insurance cover to meet your needs, and we work hard to make sure that we have access to the most accurate information.

3. Saves you time searching the market

While the online experience usually can seem more pleasant and convenient to many consumers, it can sometimes be very confusing, and many people tend to purchase an insurance policy that doesn’t necessarily cover exactly what they need. With the help of an insurance broker, they can offer a service that is far more pro-active and answer any queries by personal email or phone call to help reassure customers with a human service.

4. Helping you through the fine print

Insurance documents are complicated, and it is common that business owners overlook the fine print. Our brokers are insurance specialists and are able to alert clients on vital details such as exclusions and policy excesses.

5. Helping you through the claims process

As much as we hope you never have to experience a loss, claims are bound to happen from time to time. This is why you have insurance in the first place! At East West Insurance Brokers, we are devoted to helping you attain the best results possible when making a claim. We offer support and assistance in managing a claim, right from the moment you notify us of a claim to completion, in a manner that delivers the best possible outcome.

We aim to assist you to reduce the stress created by the insured event and we will coordinate communication between the insurer and other various parties from assessors to repairers, to claims investigation specialists.

At East West Insurance Brokers, we believe that everyone deserves the best insurance advice and to be assisted through the complexities that come with insurance. We aim to spend the time to understand your specific business and personal needs and endeavour to build our advice to suit it. For more information on how our brokers can help you find the most appropriate insurance, contact us today!

P: 1800 809 132

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