Our rigorous nine-point assessment plan gives you confidence in selecting East West Insurance as your insurance broker:
  1. Your personal assessment
    We spend time (as much as it takes!) to thoroughly assess ...
    • Your business
    • Your current insurance cover, and
    • Your risks
    ... so that you can design an insurance package to suit your individual needs. And we’re right here, if you have any questions.

  2. Researching the market brands
    We investigate what the market offers you, so you end up with the best option and the best value.

  3. Analysing the benefits
    Gathering all your insurance options for you is important. But the key is analysing the benefits each option offers you. This service includes determining a balance of policies to suit you, and looking out for any “traps” ... those fine-print exclusions and inclusions that could end up costing you your business, or all your assets!

  4. Recommendations
    We’ll sit down with you to make recommendations about which options will suit you best, and answer your questions. We’ll explain your insurance options to you in plain English, because we want you to make an INFORMED decision on your insurance cover.

  5. Liaison and negotiation
    Based on YOUR decision, we approach the insurance companies on your behalf, negotiate with them and make all your arrangements. You can relax, secure that your insurance matters are being handled by professionals who care about you.

  6. Cutting through the paperwork
    For many people, the prospect of doing tedious paperwork is intolerable! Relax! We organise it for you. You still need to fill out some forms, but we make sure it’s kept to a minimum.

  7. Prompt claims service, when you need it
    Long experience means we’re able to cut through the red tape to make sure any claim you make receives prompt attention. This is exactly the time when you want a solution and payment without delay.

  8. Our professional education goes on
    Each member of our team attends regular seminars, conferences and briefings on all aspects of insurance. This continuing education provides you with up-to-date information so you can always make informed decisions.

  9. Our continuing service gives you peace of mind
    Just because the policy’s been issued doesn’t mean that our service to you stops. We’re here for you, at any time, to help you when your requirements change, or when you need advice or help.